Quality Policy

At Palida Mühendislik A.Ş., our mission is to deliver high-quality engineering services and solutions that exceed customer expectations, ensure compliance with applicable standards and regulations, and continuously improve our processes and performance. This Quality Policy aligns with the requirements of ISO 9001 and reflects our commitment to quality, innovation, and customer satisfaction.

Principles

• Customer Focus: Understand and meet customer needs and expectations by delivering reliable, innovative, and cost-effective solutions.
• Continuous Improvement: Commit to ongoing improvement of our Quality Management System (QMS) through performance monitoring, process optimization, and employee development.
• Leadership Commitment: Ensure that senior management provides the necessary resources, support, and direction to maintain and enhance the QMS.
• Employee Involvement: Foster a culture of quality awareness by engaging and empowering employees at all levels of the organization.
• Regulatory and Standards Compliance: Adhere to all applicable statutory, regulatory, and industry standards to ensure product and service excellence.

Policy Statements

1. Quality Objectives: Set measurable quality objectives aligned with our strategic goals and regularly review them for effectiveness.
2. Process Management: Utilize a process-based approach to ensure efficiency, consistency, and control across all operations.
3. Risk Management: Identify, assess, and mitigate risks that may impact the quality of our products and services.
4. Customer Satisfaction: Actively seek customer feedback to identify opportunities for improvement and strengthen relationships.
5. Resource Allocation: Allocate adequate resources, including training and tools, to achieve quality objectives and foster professional growth.
6. Appointment of Quality Representative: A Quality Management System (QMS) Representative will be designated to oversee the implementation and maintenance of the QMS. In the event of their departure, a new representative must be appointed without delay to ensure continuity.

Enforcement

Non-compliance with this policy may result in corrective actions or other measures to maintain the integrity and effectiveness of the QMS.

Review

This Quality Policy will be reviewed annually or whenever significant changes occur in the organization, customer requirements, or applicable regulations.

Approved by:
Ali Polat
CEO, Palida Mühendislik A.Ş.
Date: December 24, 2024